Shipping & Returns

Shipping

All orders are packaged by ourselves in our little loft in the West Oakland California.
We try our best to process all orders within 2-3 business days of receipt but it can take longer during peak periods (holiday seasons, sales, etc...).
You'll receive a notification email with a tracking number once your order has shipped out.

We will ship internationally but please expect longer for your shipment to arrive. You'll receive a notification email with a tracking number and a more accurate arrival date once your order has shipped out.

Returns

In case of exchange or refund, please contact us promptly by replying to the confirmation email you received when you ordered. We will provide the return address information once your exchange or refund has been approved.

Please note that :
• returning and reshipping costs will be at your expense
• items must be returned in their original condition within 14 days of receipt
• we encourage you to ship your parcel with tracking to prevent any trouble
• damaged or incomplete items will not be accepted and will be returned to you as we got them, at your expense
• sales items are non-refundable but can be returned for exchange or store credit
• initial shipping costs are non-refundable